Advanced conversational analytics

Transcribes 100% of callsAnalyses interactions with AI for InsightsDefine new sales targets

RESOURCES OPTIMISATION

Reduction of customer service call time

Reducción del tiempo de llamada de atención al cliente

SALES

Improved conversion-to-sale ratio in just 3 months

Mejora del ratio de conversión a venta en tan solo 3 meses

CUSTOMER SATISFACTION

Increase in consultations perceived as solved

Aumento de las consultas percibidas como resueltas

Kallia is a technological solution, based on artificial intelligence, that allows in-depth analysis of conversational interactions with customers and prospects, extracting useful knowledge from channels such as calls, SMS, email or WhatsApp, in a personalised and cost-effective way.

READY TO USE

We customise the model, training and outcome based on real business needs.

100% SECURED

In Azure environment (complying with GDPR and cybersecurity protocols)

WITHOUT DEVELOMPENTS

Deployment without the need for in-house development and integration with CRM possible

CUSTOMISED DASHBOARD

With Power BI, Looker Studio, Tableau…

How can Kallia help me?

Analyses compliance with protocols

Analyses compliance with protocols

Efficient processes

Efficient processes

Know your customer and maximise your brand's influence

Know your customer and maximise your brand's influence

Trend monitoring

Trend monitoring

Optimise sales scripts

Optimise sales scripts

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